Office Assistant
5.
0 Sea Cliff, NY Sea Cliff, NY Full-time Full-time $50,000 - $70,000 a year $50,000 - $70,000 a year As a Customer Service Representative, you will be the face and voice of our company, interacting with customers to address their inquiries, resolve issues, and ensure a seamless experience.
Your role is pivotal in maintaining our reputation for outstanding service.
Responsibilities:
Respond promptly to customer inquiries via phone and email.
Provide accurate information and assistance to customers with their questions and concerns.
Resolve customer complaints and issues with professionalism and empathy.
Maintain comprehensive knowledge of our products/services to assist customers effectively.
Collaborate with team members to improve processes and share feedback.
Uphold company policies and procedures while ensuring customer satisfaction.
Ensuring all daily orders are shipped on time.
Managing all Tradeshow portals ensuring all Tradeshow information is up to date.
Booking Hotels and logistics of the shows.
Organizing and filing.
Office Inventory Control Communication with Sales Team on all samples Product inventory control with responsibility of requesting additional product in a timely manner.
Qualifications:
Excellent verbal and written communication skills.
Strong problem-solving abilities and a passion for helping others.
Patience and empathy when dealing with customer concerns.
Attention to detail and accuracy.
Previous customer service experience is a plus.
Knowledge of Microsoft excel.
Record Keeping.
Job Type:
Full-time Pay:
$50,000.
00 - $70,000.
00 per year
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule:
8 hour shift Day shift Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
0 Sea Cliff, NY Sea Cliff, NY Full-time Full-time $50,000 - $70,000 a year $50,000 - $70,000 a year As a Customer Service Representative, you will be the face and voice of our company, interacting with customers to address their inquiries, resolve issues, and ensure a seamless experience.
Your role is pivotal in maintaining our reputation for outstanding service.
Responsibilities:
Respond promptly to customer inquiries via phone and email.
Provide accurate information and assistance to customers with their questions and concerns.
Resolve customer complaints and issues with professionalism and empathy.
Maintain comprehensive knowledge of our products/services to assist customers effectively.
Collaborate with team members to improve processes and share feedback.
Uphold company policies and procedures while ensuring customer satisfaction.
Ensuring all daily orders are shipped on time.
Managing all Tradeshow portals ensuring all Tradeshow information is up to date.
Booking Hotels and logistics of the shows.
Organizing and filing.
Office Inventory Control Communication with Sales Team on all samples Product inventory control with responsibility of requesting additional product in a timely manner.
Qualifications:
Excellent verbal and written communication skills.
Strong problem-solving abilities and a passion for helping others.
Patience and empathy when dealing with customer concerns.
Attention to detail and accuracy.
Previous customer service experience is a plus.
Knowledge of Microsoft excel.
Record Keeping.
Job Type:
Full-time Pay:
$50,000.
00 - $70,000.
00 per year
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule:
8 hour shift Day shift Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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